Frequently Asked Questions

+ Will I be paid for bringing my aluminum cans, plastic bottles, or glass bottles?

No, we do not offer rebates. We still encourage you to recycle those materials rather than throwing them in the trash!

+ Where are you located?

6835 Forest Park Rd. Dallas, TX 75235. Close to Love Field Airport. Our Community Drop Off is located around the corner on Langston Ct.

+ When are you open?

Our Community Drop Off is open Monday-Friday from 8 AM to 2 PM.

+ Can I leave recyclables after hours?

No, you may not leave recyclables after hours. We have experienced too many issues with this policy in the past.

+ Do I need to sort my materials?

Yes! Here are the categories we ask that you sort your materials into:

• Cardboard
• Glass
• Aluminium
• Mixed Metal
• Soft Plastic (plastic grocery bags, produce bags, bubble wrap, mailers, case wrapping)
• Rigid Plastic #1 PETE (examples: water bottles & produce containers)
• Rigid Plastic #2 HDPE (examples: milk jugs & detergent bottles)
• Rigid Plastic #4 LDPE (examples: flexible container lids)
• Rigid Plastic #5 PP (examples: prescription bottles, yogurt containers, some to go containers, storage bins)
• Rigid Plastic #6 PE (examples: solo cups, some to go containers)
• Rigid Plastic #7 OTHER (all other types of plastic that don't fit in another category)

+ Can I pay with a card?

Absolutely! We accept cash, card, Apple pay, Google pay, and checks.

+ What materials can be recycled for free at the Community Drop Off Center?

Paper, rigid plastic, cardboard, metal, and contianer glass are always free for individuals (from anywhere) to drop off at our Center.

+ Do I need to break down my cardboard before I bring it?

Yes, please break down all cardboard and make sure that it is free from contaminants like plastic or Styrofoam.

+ Do you accept shredded paper?

Yes, but we ask that you keep it contained in a bag or box so that it doesn't blow away and make a mess! Please bring it to a member of our staff so we can bring it straight to the warehouse. :)

+ What makes your service agreements so special?

In our line of work, tedious multi-year contracts (typically, 3-5 years) are the norm--and not without reason: in addition to sourcing, financing, and installing pricey equipment and containers for customers, recycling companies are tasked with coordinating complex, interdependent routes based on individual customer preferences and needs. Although contracts like these are necessary sometimes (especially in the case of complex programs requiring expensive equipment), our standard Service Agreements continue to be 1 page, 1 year, and with an easy-to-read 'out' clause that allows Clients to discontinue service at any time and for any reason by simply emailing or calling.

+ What types of containers do you offer?

RR provides, positions, & collects a large variety of containers, ranging in size from 5-gal buckets to industrial-sized stationary & self-contained compactors. Including a variety of roll-out carts, tilt trucks, dumpsters, roll-offs, and compactors. Not sure what your business needs? No worries. We have over a decade of experience finding the perfect waste diversion solutions for businesses of all shapes & sizes.

+ Do you service apartments or gated communities?

Yes! Pickup locations need to be easily accessible by our Drivers, however, so coordination with your property manager might be necessary. If accessing your pickup location requires our drivers to use stairs or an elevator, a valet fee will be necessary. This fee will add an additional $10/month to your bill.

+ What if I already have a bucket from RR?

First of all, if you already own an RR bucket, we'd like to thank you very, very much for your patronage of our Community Drop Off Center over the years!

While logistical reasons prevent us from using older buckets in our Residential Collection Program, if your bucket is fairly new and in good condition -and- you're signing up for one of our Programs, we can buy it (& the gamma lid) back from you for $10.

+ Can I change the frequency of my pick ups?

Due to potential (very bad!) odor issues, we only offer weekly collection in our Residential Collection Program.

If you're going out of town, we appreciate a heads up so that we can plan to skip your home! Simply call us at (214)-566-3025 or email community@recyclerevolutiondallas.com!

+ How do I update my pick up address or payment information?

Simple! Give us a call at (214) 566-3025 or send us an email to community@recyclerevolutiondallas.com!

+ Where do I leave my buckets for pick-up?

Buckets need to clearly visible & accessible to our drivers. Typically, residents leave them near their front door, on their front porch, or on their driveway. For safety reasons, our drivers are not able to enter houses or ring doorbells. Due to our trucks sustaining too much damage from tree branches in alleyways, we can't pick up buckets set out behind your home.

+ Do I need to be home for pick-ups?

Absolutely not! The only thing that needs to be home (rather, outside of your home) during pickups is your Bucket(s).

+ What if I lose or break one of my buckets?

Lost & broken buckets happen! In order to avoid confusion, we inspect & document their condition during each pickup and ensure they (and their respective lids) are in serviceable, good working condition when picked up. Lost or broken buckets will result in a $25 replacement fee added to your regular monthly bill.

+ How do I cancel service?

To cancel service, simply email us at community@recyclerevolutiondallas.com. Please include your desired stop date (e.g. "effective immediately") and we will reply ASAP with a confirmation.

+ What happens if I forget to leave my bucket(s) out on my pick-up day?

If you forget to leave your bucket out on pick-up day, our driver will leave a "Sorry We Missed You" card in the general area where your pick-up usually occurs. Since billing for our Bucket Programs is based on a monthly subscription (as opposed to individual pick-ups) you will still be billed for your regular monthly total. That said, you can swing by our Community Drop-Off Center (please check here for our most up-to-date hours) and swap your bucket(s) for no additional cost. Otherwise, we'll look forward to picking up your bucket during your next regularly scheduled pick-up day.

+ What can go in the Blue Bucket?

If you can eat it, we can take it! For a full list of what can and can't go into the Blue Bucket, visit our Blue Bucket page here ! To see a more specific list of compost do's & don'ts, check out our general compost questions.

+ What if my bucket is full and I have extra food scraps?

If your household subscribes to our Blue Bucket program, you can bring your extra food scraps to our Community Drop-Off Center for free (non-members = $1 per gallon). If your household finds itself with extra food scraps on a regular basis, we recommend you get an additional bucket for $20/month.

+ What happens to all the food scraps after they're collected?

Following collection, our Blue Buckets are brought to our Center, where the 5-gal buckets are emptied, steam-cleaned, and disinfected. The food scraps are hand-sorted (!!), and then loaded into one of our food waste trucks, which deliver the material to North Texas organic composting facilities. At that point, the food is mixed with locally-sourced carbon sources (fallen tree branches, leaves, straw, etc.) and turned into nutrient-rich, organic soil amendment (compost!).

+ How can I get compost back?

Members of our Blue Bucket and Zero Waste Programs receive anuual deliveries of the fresh, nutrient-rich organic soil amendment that your household helped create. Exact dates will be determined in part by the compost facility we deliver to (we'll place the bag in the same area we usually find your bucket). Compost is also available any time of year for $9/1-cubic-foot bag. All you need to do is give us a call at (214) 566-3025 or send us an email to community@recyclerevolutiondallas.com and we'll gladly bring them by on your next collection day.

+ Can I sign up for more than one Blue Bucket?

Absolutely! Additional buckets (of any kind) can be added to your subscription for an extra $20/month at any time.

+ What types of compostables other than food waste can go in the Blue Bucket?

Great question! Paper towels & napkins; newspaper, shredded paper, brown ("kraft") paper bags, and most coffee filters are all accepted. To see a list of common do's & don'ts, look here.

+ Are Biobags acceptable?

No. Unfortunately, Biobags and other compostable plastics are not acceptable in our Blue Bucket program.

+ My disposable dinnerware/utensils/to-go packaging says “compostable” on it. Why can’t I put it in my blue bucket?

There is a rapidly expanding catalog of “compostable” disposables made from plant-based materials such as sugar cane, corn, etc. While many of these items may, in fact, biodegrade rapidly under the right conditions, they do not do so uniformly, creating challenges for the composting process. Worse, the majority of “compostable” disposables have been found to contain PFAS, a family of potentially harmful “forever chemicals” now banned by responsible organic composting facilities across the country. While we expect the manufacturers of disposables to adjust quickly to this ban (as well as new EPA regulations regarding PFAs), we have decided to not accept any disposable tableware, utensils, or to-go packaging at this time except for those made of 100% palm leaves or bamboo.

+ Why don't other compost collection services accept meat & dairy?

This is a great question, and one best posed to those other composting services! Oftentimes, smaller collection services may deliver food scraps to local community gardens & farms whose operations may be restricted by law, zoning, or sanitation reasons. Industrial composting facilities tend to be large operations situated in areas far from residences. These facilities have the permits necessary to accept animal products, as well as the space, equipment, & labor force necessary to break down those products in a safe & timely manner.

+ What is HaRM?

At RR, the "HaRM" designation covers a broad spectrum of disposables that are logistically challenging to sort, process, transport, or otherwise recycle responsibly. Typically, HaRM items fall into one of the following categories:

• they are obscure and/or obsolete and require specialized equipment (e.g. VHS & cassette tapes);
• they are costly and/or difficult to transport (e.g. Styrofoam);
• they are made of multiple materials (e.g. CDs);
• they are of a material that makes them hazardous and/or challenging to work with (e.g. plastic bags, batteries)

+ What can go in my Yellow Bucket?

For a full list of what can & can't go into the Yellow Bucket, visit our Yellow Bucket page here! For questions about specific items, give us a call at (214) 566-3025 or fill out the contact us portion of our website here.

+ What if I have Hard-to-Recycle Materials that won't fit in my bucket?

No worries! Everything we accept in the Yellow Bucket can also be brought to our Community Drop-Off Center. Be sure to let us know that you're a member of one of our residential collection programs so we make sure you get member pricing!

+ Can broken lightbulbs go in the Yellow Bucket?

Certain types of light bulbs contain mercury which can be very hazardous to breathe in. To provide a safe work environment for our staff, we do not accept broken light bulbs in our yellow buckets. We ask that you use your discretion when placing any lightbulbs into your buckets to prevent them from breaking while inside. To responsibly recycle broken bulbs, please place them in a sealed container and take them to our Community Drop Off.

+ How do I know my information is safe on any e-waste or media?

Here at RR, we make it a priority to work with only the best to ensure that all materials that come to our center get the most responsible end-of-life process possible. For e-waste and mixed media (VHS/cassette tapes, CDs/DVDs, & floppy disks), this means only sending these items to certified e-stewards who make sure all your private data is destroyed.

+ How clean does my recycling need to be?

The notion that food and water do not interfere with the recycling process is unfortunately widespread but wrong. Before dropping off your plastic containers or bottles please give them a quick rinse to ensure that no food residue or product is still present. We also hand sort all of the materials that come to our Center to give them their best chance at getting recycled. Please keep this in mind and don't put anything in our bins you wouldn't want to hand sort yourself. :)

+ Do the lids need to be removed from plastic bottles?

No.

+ Do the lids need to be removed from glass bottles?

Yes.

+ Do you accept plastic straws?

No, we do not accept straws. All the more reason to have THAT conversation with the owners of your favorite restaurants, bars and cafes!

+ Do you accept plastic bags?

Yes! We accept all types of clean, dry HDPE (#2), LDPE (#4), & LLDPE (#4). Some common examples of soft plastics we accept are grocery bags, stretch film & pallet wrap, plastic mailer bags, case overwrap, bread bags, paper towel overwrap, bubble wrap, air pillows, dry cleaning bags, cereal box liners, produce bags, newspaper sleeves, ziplock or food storage bags, salt bags, pellet bags, ice bags, & mattress bags. We can't recycle plastic bags lined with foil (e.g. potato chip bags).

+ Do you accept window panes or glass table tops?

No, we only accept glass bottles and jars. Microwave plates, vases, cookware, or anything that is NOT a glass bottle or jar is not accepted.

+ What do you accept in your composting program?

If you can eat it, we can take it! We accept all types of both pre- & post-consumer food waste including meat, dairy, and processed foods, as well as coffee filters, paper towels & napkins, newspaper, and brown paper bags.

+ Do you accept green compostable plastic bags?

Compostable “plastic” bags are not accepted at Recycle Revolution.

+ Do you accept compostable packing peanuts?

Although these are typically made of corn starch, we do not accept them. We suggest simply washing them down your sink using warm water.

+ Do you accept tea bags?

Surprisingly, there are a lot of teabags out there that contain plastic! Click here and here to learn more. As in many other cases, the simplest solution is often the best - we recommend switching to loose leaf tea to avoid plastic!

+ Do you accept structured paper fiber products like cardboard boxes, compostable to go ware, or Chipotle bowls?

We do not accept any types of structured paper fiber in our compost.

+ Do you accept cork?

No, we do not. We recommend recycling them at at Spec's locations.

+ Do you accept parchment paper?

No, we do not.

+ I have some plastic that says it's compostable, can I bring that to RR?

Unfortunately, no. Plastics labeled "compostable" or "biodegradable" are typically mixed with traditional plastic or coated in toxic chemicals that persist in our soil, food, and bodies - not good things to add to our compost!